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Postbag vs Basin: routing form backend vs lead-capture platform

Basin is a mature lead-capture platform with an agency plan, signed webhooks and a full API on its Growth tier. Postbag shares the signed-webhook discipline and adds durable routing, versioned schemas and self-hosting from the first tier.

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Summary: Basin signs its webhooks and has real projects and an API, which makes it one of the closest comparisons. Postbag's differences are structural: every submission is a row with an outbox, streams map many forms onto one versioned schema, and the whole thing is one self-hostable container that an agent can drive from the free plan.

Feature comparison between Postbag and Basin
Capability Postbag Basin
Free tier 5 forms, 1,000 submissions/month, 5 destinations, 90-day retention (paid plans not yet on sale) 1 form, 50 submissions/month, 30-day retention (Basin pricing)
Entry paid Not yet on sale Starter $12.50/month billed yearly
Management API Full /v1 API for every object (forms, schemas, streams, mappings, destinations, routes, deliveries, events), OpenAPI generated from the live routes Forms, submissions, projects, form webhooks (Growth+)
Webhooks Yes, HMAC-SHA256 signed (Postbag-Signature t=…,v1=…), retried with backoff, dead-lettered and retryable Yes, signed (X-Basin-Signature, HMAC-SHA256), Growth+
Email Yes (Resend), Reply-To from the submission Yes, plus SMS
Chat destinations Telegram today; Slack and Discord next Slack, Discord
Spam Honeypot, per-form rate limit, origin allowlist, Cloudflare Turnstile; spam is stored and reversible, never dropped reCAPTCHA v2/v3, hCaptcha, Turnstile, honeypot, duplicate/country/burner-email filters
File uploads Not yet (text fields only; 256 KB) Yes
Self-hosting / source Yes: one Docker image + Postgres, same image as the hosted product No
Schemas and drift Versioned, immutable form and stream schemas; observe / enforce / managed modes; drift detection and inference Real-time email/phone validation; no versioned schemas
Many sites → one destination Projects, tags, streams (many forms → one schema → one destination), delivery windows, digests Projects, Agency plan, unlimited collaborators
For AI agents llms.txt, openapi.json, GET /v1/me, POST /v1/quickstart, _test submissions with delivery ids to poll, errors with hint + docs, Idempotency-Key, if_exists: return llms.txt; AI lead features; no MCP or CLI found

Basin facts checked on against: usebasin.com/pricing, API reference, Webhooks (signed). Prices and quotas change; verify on their pages. Tagline quoted: "a lead-capture platform for the web" (Basin's llms.txt).

Choose Basin if

  • You want SMS alerts and lead-qualification features out of the box.
  • You need uploads and many captcha options.

Choose Postbag if

  • You want signed webhooks and an API on the free tier.
  • Many forms with different field names must arrive as one schema, with windows and digests.
  • You need self-hosting or agent-driven setup.

What Postbag does differently, in one paragraph

Postbag treats a submission as a database row before anything else and delivery as an outbox drained by a worker, so every attempt is recorded and retryable and nothing is dropped, including spam. It adds streams, so many forms with different field names map onto one versioned schema and go to one partner or CRM with windows and digests. Every webhook is signed. The whole product is one API described by /openapi.json and /llms.txt, so an AI agent can create, verify and route a form without a browser. And it ships as one Docker image plus Postgres, so the hosted product and a self-hosted install are the same thing.

Questions, answered

Do both sign webhooks?
Yes. Basin uses X-Basin-Signature on its Growth+ tiers; Postbag uses Postbag-Signature (t=…,v1=…) on every plan.

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